1 - Manage Instances and Applications
OverviewManage applicationsModule summary
2 - Manage Solutions
Solution conceptsPlanning and creating solutionsWorking with solution componentsDistributing solutionsWorking with managed solutionsModule summary
3 - Additional Deployment Considerations
Configure Mobile configuration settingsMobile configurationModule summary
4 - Documentation and Testing
Creating test plansUser interface testingPerformance optimization and tuningDocumentationEngage with the customerModule summary
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.