1 - Recommend and design system feedback mechanisms
The inner loopContinuous Experimentation midsetDesign practices to measure end-user satisfactionDesign processes to capture and analyze user feedback from external sourcesDesign process to automate application analytics
2 - Implement process for routing system feedback to development teams
Implement tools to track system usage, feature usage, and flowImplement routing for mobile application crash report dataDevelop monitoring and status dashboardsIntegrate and configure ticketing systems with development team's work management system
3 - Optimize feedback mechanisms
Site Reliability EngineeringAnalyse telemetry to establish a baselinePerform ongoing tuning to reduce meaningless or non-actionable alertsAnalyze alerts to establish a baselineBlameless PostMortems and a Just Culture
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.